Quality and Project Management
Quality is paramount at Matrix. As a proud professional services organization with a proven track record of delivering quality work, we look through a “quality” lens when recruiting new hires, pursuing challenging work, providing innovative solutions for our clients, and everything in between. Technical quality practices and checks are incorporated in our proposed work and throughout our projects. We have established quality practices and tools to guide us in our work and set expectations for how and to what standard we deliver our work. Some of these include our Quality Management Manual, Professional Practice Management Plan, Engineering and Geoscience Practice Standards, Project Management Excellence (PME) Standards, Standard Operating Guidelines, client contracts, internal training program, and employee skills inventory.
Sound Project Management (PM) is key to successfully delivering projects. We have developed 22 PME Standards in line with industry practices, which incorporate Matrix-specific tools and language. Following the PME Standards and delivering projects safely and as promised constitutes delivering a quality work product.
Some of our professionals contribute to technical quality standards in their industry by authoring practice standards and contributing to technical committees. Internally, our more experienced professionals lead the technical side of the business in their respective areas of practice in various ways: through project leadership, establishing Standard Operating Guidelines, mentoring and training staff, and reviewing and authenticating professional work products. They set the bar and create our next generation of top-notch project leaders.
Meet our Practice Lead for Quality & Project Management
What has been the most rewarding part of your career?
Learning from others, whether their leadership style, innovating ideas, or ways of working. I’ve been fortunate to work with many impressive people over the years.
What is your favourite thing about being a Practice Lead at Matrix?
What attributes make for a strong project manager?
Anyone can learn to be an effective Project Manager. All of the skills can be learned and improved upon with practice. Proficient PMs are:
- Good communicators – in all modes (verbal and written, formal and informal)
- Well organized – which helps them plan effectively, set up a team for success, keep good records, and meet project objectives
- Effective leaders – they are active in their role, speak up and take charge when needed, support their team members, adapt to change, and influence positive outcomes.